Terms & Conditions

1. Acceptance of Terms

By accessing or using this website, purchasing any product or service, enrolling in any course, or engaging Contractor Fuel LLC ("Contractor Fuel," "we," "us," or "our") in any capacity, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, do not use our website or services.

These Terms apply to all visitors, clients, customers, course participants, and users of our website located at contractorfuel.com and any related subdomains, portals, or platforms operated by Contractor Fuel.

2. Our Services

Contractor Fuel offers a range of products and services to trade contractors and related businesses, including but not limited to:

• Website Design & Development — Custom websites built for trade contractors
• SEO & Content Marketing — Search engine optimization, content strategy, and written assets
• Monthly Site Support — Ongoing hosting, maintenance, security, and performance monitoring
• Consulting Services — Strategy sessions, audits, and advisory engagements
• Digital Courses & Training — Online educational content, programs, and resources
• Software Products — Proprietary tools, templates, or SaaS offerings developed by Contractor Fuel
• Physical Products & Merchandise — Branded goods, printed materials, and physical items

Service scope, deliverables, and timelines are defined in individual proposals, statements of work, or order confirmations. In the event of conflict between these Terms and a signed agreement, the signed agreement controls.

3. Payments & Billing

Invoices & Due Dates

All invoices are due upon receipt unless otherwise stated in your agreement. Overdue balances may accrue a late fee of 1.5% per month (or the maximum permitted by law, whichever is less) beginning 15 days after the due date.

Recurring Services

Monthly retainers (e.g., Site Support, SEO plans) are billed in advance on a recurring basis. Your subscription renews automatically until cancelled. You may cancel with 30 days written notice prior to the next billing cycle.

Project Deposits

Custom website and design projects typically require a non-refundable deposit (as specified in your proposal) before work begins. The remainder is billed at milestones or upon project completion as agreed.

Refunds

Deposits and completed service fees are non-refundable unless Contractor Fuel fails to deliver the agreed scope through our own fault. Digital products (courses, software, templates) are non-refundable once access has been granted, except where required by applicable law. Physical product refund and return policies are detailed in Section 7.

Taxes

You are responsible for all applicable taxes, duties, or levies arising from your purchase. Where required, Contractor Fuel will collect and remit sales tax in accordance with applicable law.

4. Intellectual Property

Our Content

All content on this website — including text, graphics, logos, images, video, course materials, software code, and design — is the property of Contractor Fuel or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

Client-Owned Deliverables

Upon full payment of all fees, Contractor Fuel assigns to you ownership of the final custom website deliverables created specifically for your project. We retain the right to display the work in our portfolio and marketing materials.

Pre-Existing & Third-Party Assets

Contractor Fuel retains all rights to pre-existing methodologies, frameworks, tools, and proprietary processes (including the Project Seller™ methodology). Third-party licenses (fonts, stock images, plugins, etc.) embedded in deliverables are subject to their respective license terms.

Courses & Software

Purchase of a course or software product grants you a limited, non-exclusive, non-transferable personal license to access and use the content. You may not share, resell, sublicense, or redistribute course materials or software without written permission.

5. Client Responsibilities

To enable timely delivery of services, you agree to:

• Provide accurate, complete, and timely information, content, and approvals as requested
• Designate a primary point of contact with decision-making authority
• Respond to requests for feedback within the timeframe specified in your agreement (typically 5 business days)
• Ensure all materials you provide are owned by you or properly licensed
• Not use our services or deliverables for any unlawful purpose

Delays caused by client inaction may result in revised timelines or additional fees.

6. Third-Party Services

We may recommend, integrate, or use third-party platforms on your behalf (e.g., Cloudflare, Google Analytics, CRMs, email platforms). These services are governed by their own terms and privacy policies. We are not liable for the performance, availability, or data handling practices of third-party services.

Where third-party accounts are created on your behalf, ownership of those accounts belongs to you, and you are responsible for maintaining your own credentials.

7. Physical Products & Merchandise

Orders

All physical product orders are subject to availability. We reserve the right to refuse or cancel orders at our discretion, in which case a full refund will be issued.

Shipping

Shipping costs and estimated delivery times are displayed at checkout. Risk of loss and title pass to you upon delivery to the carrier. We are not responsible for delays caused by carriers or customs.

Returns & Exchanges

Unused, unopened physical products may be returned within 14 days of delivery for a refund of the product price (excluding shipping). Custom or personalized items are not eligible for return. To initiate a return, contact [email protected].

Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 7 days of delivery with photos. We will replace the item or issue a full refund at our discretion.

8. Software Products & Courses

Access

Access to digital products, software, and course platforms is granted upon confirmed payment. We reserve the right to revoke access if these Terms are violated.

No Guarantee of Results

Educational content and consulting services are provided for informational purposes. Individual results vary based on effort, market conditions, and other factors beyond our control. We make no guarantee of specific business outcomes.

Updates

We may update software products and course content at our discretion. Paid access does not guarantee perpetual availability of specific features or content versions.

9. Disclaimers

Our website and services are provided "as is" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our website will be error-free, uninterrupted, or free of viruses or other harmful components.

SEO and marketing results depend on many variables including search engine algorithm changes, market competition, and client implementation. We do not guarantee specific search rankings, traffic levels, or revenue outcomes.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Contractor Fuel and its members, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost data, or loss of goodwill — arising out of or related to your use of our services or products, even if advised of the possibility of such damages.

Our total aggregate liability to you for any claim arising out of or related to these Terms or our services shall not exceed the total amount paid by you to Contractor Fuel in the 90 days preceding the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless Contractor Fuel and its members, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your violation of these Terms, your use of our services, or any content you provide to us.

12. Termination

Either party may terminate a service engagement with 30 days written notice, unless otherwise specified in your agreement. Contractor Fuel may immediately suspend or terminate access to services if you materially breach these Terms, fail to pay amounts due, or engage in conduct that is harmful, unlawful, or damaging to our reputation.

Upon termination, all outstanding fees become immediately due. Sections covering intellectual property, limitation of liability, indemnification, and governing law survive termination.

13. Governing Law & Disputes

These Terms are governed by the laws of the State of New Hampshire, without regard to conflict of law principles. Any dispute arising out of or related to these Terms shall first be addressed through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in Hillsborough County, New Hampshire, under the rules of the American Arbitration Association, except that either party may seek injunctive relief in any court of competent jurisdiction.

You waive any right to participate in a class action lawsuit or class-wide arbitration against Contractor Fuel.

14. Changes to These Terms

We reserve the right to update these Terms at any time. Material changes will be posted on this page with an updated effective date. Continued use of our website or services after changes take effect constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

15. Contact Us

If you have questions about these Terms, please contact us:

• Email: [email protected]
• Phone: (603) 315-3072
• Mail: 172 State Rte 101, Bedford, NH 03110